Effective date: 1 January 2026
This Privacy Policy explains how Arabia by Oloi Shorua collects, uses and protects your personal data. Arabia by Oloi Shorua is operated by Oloi Shorua (OPC) Pvt Ltd, with principal operations based in Dubai, United Arab Emirates. Our website address is https://arabia.oloishorua.com. By using this Service, you agree to the collection and use of information in accordance with this policy.
Applicable Law
This Privacy Policy follows the laws of the United Arab Emirates. In particular, it follows the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and any regulations issued thereunder. Any disputes arising in connection with this policy fall under the jurisdiction of the courts of Dubai, United Arab Emirates.
Information We Collect
Personal Data
When you use our Service, we may ask you to provide personally identifiable information (“Personal Data”). This information helps us respond to your enquiries and plan your journey. It may include your email address, first and last name, phone number, country of residence and travel preferences. Additionally, any details you provide in an enquiry form are stored and used solely for travel planning purposes.
Usage Data
Usage data is collected automatically when you visit our Service. This may include your device’s IP address, browser type and version, the pages you visit and the time spent on each page. Furthermore, diagnostic data such as unique device identifiers may also be collected to help us improve the Service.
Cookies
Cookies are small data files stored on your device when you visit our website. They allow us to remember your preferences and track how the Service is used. You can instruct your browser to refuse all cookies. However, some parts of our Service may not work correctly without them. We use the following types of cookies:
- Session Cookies — to operate the Service.
- Preference Cookies — to remember your settings.
- Security Cookies — for security purposes.
- Analytics Cookies — to understand how visitors use the Service.
How We Use Your Data
Your data is used to provide and improve the Service. Specifically, we use it for the following purposes:
- To provide and maintain the Service
- To respond to travel enquiries and communicate about journey planning
- To notify you of changes to our Service
- To provide customer support
- To improve and analyse how the Service is used
- To detect and address technical issues
- To comply with applicable UAE laws and regulations
Processing takes place on the basis of your consent, the performance of a contract, compliance with legal obligations or our legitimate business interests, as applicable under UAE law.
Transfer of Data
Your Personal Data may be transferred to computers located outside your country of residence. In such cases, data protection laws may differ from those in your jurisdiction. By using our Service, you consequently consent to this transfer. All reasonable steps are taken to ensure your data is handled securely and in accordance with this Privacy Policy. Furthermore, no transfer takes place unless adequate security controls are in place at the receiving end.
Disclosure of Data
Your Personal Data may be disclosed where required by UAE law or in response to valid requests from public authorities. Additionally, disclosure may occur where necessary to comply with a legal obligation, protect our rights or property, prevent wrongdoing, protect user safety or defend against legal liability.
Your Rights
Under UAE Federal Decree-Law No. 45 of 2021, you have specific rights regarding your Personal Data. In particular, you have the right to access, correct or request deletion of the data we hold about you. You may also withdraw consent at any time where processing is based on consent. Moreover, you have the right to object to processing in certain circumstances. To exercise any of these rights, please contact us at arabia.oloishorua.com/connect.
Security of Data
The security of your data is important to us. However, no method of transmission over the internet is completely secure. While commercially reasonable means are used to protect your Personal Data, absolute security cannot be guaranteed. Therefore, please contact us immediately if you believe your data may have been compromised.
Service Providers
Third-party companies may be engaged to facilitate our Service or perform Service-related tasks on our behalf. These parties access your Personal Data only to carry out their specific tasks. They are consequently obligated not to disclose or use it for any other purpose. Additionally, all providers are selected with due regard to their data protection standards.
Analytics
Google Analytics may be used to monitor and analyse Service usage. This is a web analytics service that tracks and reports website traffic. You may opt out by installing the Google Analytics opt-out browser add-on. For more information, visit policies.google.com/privacy.
Links to Other Sites
Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. Although we take care in the links we include, we have no control over and accept no responsibility for third-party privacy practices.
Children’s Privacy
Our Service does not address anyone under the age of 18. Personally identifiable information is not knowingly collected from minors. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. In that case, we will take steps to remove that information from our records promptly.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. We therefore encourage you to review this page periodically. All updates become effective when posted.
Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, please contact us through our website at arabia.oloishorua.com/connect.
Arabia by Oloi Shorua
Dubai, United Arab Emirates